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Continue shoppingFAQ
Need some help with a question? We've answered a few commonly asked queries below. Anything else, just ask.
Can I finance my order?
Yes. We offer a range of finance products.
We offer the widely adopted Klarna and ClearPay for split weekly payments.
We also offer longer term instalments via Klarna and NewPay.
Please speak to a member of our team using the live chat or via email at sales@autoid.co if you have any further questions.
What's your return policy?
Our policy lasts 14 days. If 14 days have gone by since your product arrives with you, unfortunately we can’t offer you a refund or exchange.
You can read our full returns policy here.
Do you ship worldwide?
Yes. We ship worldwide. We have shipped to over 75 countries to date.
How long will it take to arrive?
Delivery times will vary depending on product, time of year, location and courier used.
Generally items in the UK will arrive within 1-3 days for express shipping and 2-5 days for standard or free shipping.
For shipping outside of the UK, times will vary from 2-5 days for express shipping and 3-10 days for standard shipping.
Please speak to a member of our team using the live chat or via email at sales@autoid.co if you have any further questions.
Can you install my products for me?
Yes. We offer fitting at our HQ in Brentwood, Essex, UK.
Checkout with your products and select 'Collect from AUTOID'. A member of our team will then reach out to you to quote you a cost and book you in.
Alternatively, speak to a member of our team using the live chat or via email at sales@autoid.co if you have any further questions.